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ITOP provides a streamlined approach to enable
customers to receive services in an efficient and effective manner.
Six-step Process
Capability Interest Survey
Capability Interest Survey Process
Six-step Process
STEP 1: Customer/SPO Initiation
·
Initial Contact between SPO/Customer
· Determination
of SPO Level of Involvement
· Determination
of Type of Contract
· Determination
of Competitive or Direct Source
· Determination
of Applicable Functional Area
STEP 2: ITOP Acquisition
Package
·
ITOP Service Request Statement of Work (SOW)
· Task Order
Cost Estimate (TOCE)
· Funding Document
and Other Requirements
STEP 3: Task Order
Request For Proposals (TORFP)
·
TORFP Preparation
· Past Performance
Record Check
· TORFP Transmittal
to Vendor(s)
STEP 4: Task Order
Proposals
·
Contractor Proposal Preparation
· Oral Presentation
and/or Written Proposal Submission
STEP 5: Task Order Evaluation, Selection, and
Award
·
Team(s) Evaluation of Presentation(s)/Proposal(s)
· Selection
by Task Order Designated Official (TODO)
· Award of
Task Order
STEP 6: Task Order Post-award Administration
·
Performance of Task Order
· Status reports/meetings;
performance measuring
· Problem Resolution/Best
Practice Identification
· Administrative
Requirements (e.g., close-out, invoices)
Capability Interest Survey (CIS)
For requirements no
larger than $1.5M during the base period of performance, and $5M
total, streamlined competitive procedures for a Capability/Interest
Survey (CIS) are available at the customer's option. For those
requirements above these thresholds, the full ITOP competitive
process is required.
In addition, the CIS process may be used when
the customer requests further information on the capabilities
of ITOP contractors to perform specific tasks before submission
of an ITOP Service Request. For this type of requirement, the
CIS will be considered as providing information only, and if successful,
will be followed by a competitive procurement action. There is
no dollar limit for this procedure, other than the $300M overall
TO limitation.
The objectives for establishing the abbreviated
CIS process are to:
·
Provide better customer service by providing critical information
to
assist ITOP customers in their decision making process.
·
Further streamline processing of Task Orders
·
Lower the cost of Bid and Proposal procedures for ITOP contractors
to stimulate competition
·
Ensure ITOP contractors receive a fair opportunity for
consideration for ITOP requirements.
·
Utilize contractor's past experience by allowing them to directly
interface with the customers to answer inquiries in a
structured
manner
Capability Interest
Survey Process:
1. The customer either works with the ITOP
SPO or independently,
to complete an SOW.
2. The SOW is submitted to ITOP for conversion into a Capability
Interest Survey (CIS).
3. Depending on the Service Level Option chosen, the customer
will complete some combination of the following
documents:
a. All organizations requesting service
from ITOP
complete APP C (Service Request Form) and
APP G
(Task Order Cost Estimate)
b. If an organization wishes to run its own
procurement they would complete APP B
(Delegated Contract Authority)
c. In cases where an organization wants to direct work
to a particular ITOP qualified contractor
they would
complete APP D (Sole Source)
4. When steps 2 and 3 are complete the customer
transfers
identified funding to the ITOP SPO and either
the ITOP SPO
or in the case of a DCA, the customer, posts
the CIS on the
ITOP web site to seek bids from qualified
contractors.
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